Shipping policy
Processing Time All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery We ship within the contiguous United States. Shipping rates are calculated at checkout based on your order weight and destination.
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
Free Shipping We offer free standard shipping on orders over $[100].
Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date and we'll make it right.
Perishable Items Our meat snacks are shelf-stable and do not require refrigeration during shipping. However, we recommend storing them in a cool, dry place upon arrival.
Contact Us Questions about your order? Reach us at [mistyvalleyfood@gmail.com] or through our contact page.